I was Scammed. got a question. - Guild Wars Forums

barkbeat · Nov 05, 2009, 02:43 PM // 14:43

Yes, lol me out. A dude called something like Nervin blabla something tricked me to give away my account info. kinda noob thing of me. i know i cant get back what i worked for. but can somebody answear me... i think its a little odd if you buy Prophecies, nightfall and factions.. you got three cd keys and so on.
But if someone steal (in this case.. gets) my account.. then i cannot ever more use my keys i registerd my game on? do i have to buy everything new again? whats the deal with that? i tried the support this whole day.. and i never get response. What should i do.. i just want to be able to log in again and play.. i take it that i??ve lost the things i built up.. but cant you make a new account or something for your cd keys? help a noob out!

milan · Nov 05, 2009, 03:02 PM // 15:02

Not going to bother with the blah blah about keeping your account info secure, you've already learnt that one

Once your keys are used, they cannot be used to create another account.

A couple of things to remember though.

Keep plugging away with support, they may ask for scans of your original CD keys, provide to them everything they ask for, you may get your account back that way.

If your account is linked and the person who has your account does not have the NCsoft details, simply login to the website and change your password (and then the email account). This way you can take control of your account immediately.

If you do get your account back don't expect there to be much on it.

imnotyourmother · Nov 05, 2009, 03:04 PM // 15:04

Sorry but I do believe this is a support question and only they have the answer.

I have no idea how you are feeling but I can guess.

Sorry for your loss.

Oh I like the idea posted above me. There sounds like there is some Wisdom there for sure

Sword Hammer Axe · Nov 05, 2009, 03:06 PM // 15:06

Well do as milan says

About the "noob got hacked" thing: It's easy to get fooled when the scammer speaks with glittering words and the promise of diamonds lol. That's why stuff like Scientology is doing so well lol.

barkbeat · Nov 05, 2009, 03:08 PM // 15:08

Thanks for answears. im trying with support. ah feel so stupid hehe.
The most sad part is that i cant play at all now. hope support helps me out and answear sometime soon. Thanks for beeing supportive .

Shadowhaze · Nov 05, 2009, 03:40 PM // 15:40

*rolls eyes* Don't bring religion into it...

Sucks about your account though. Never share info! (Which I'm sure you know now. :s)

I hope you get it worked out with suppport asap.

Kador · Nov 05, 2009, 04:08 PM // 16:08

As long as you have proof of your cd keys you should eventually get the account back via support. They are probably slow now due to the recent wrongful bannings that they are working to clean up.

jonnieboi05 · Nov 05, 2009, 06:40 PM // 18:40

My thoughts/suggestions on the matter:

1) Support if your answer. They WILL get your account back for you provided you have your ORGINAL access key card(s).

2) You're not "stupid" or "dumb" like what Chthon called you. Ignore him. Life happens and not everyone is as internet/account privacy savvy as others are.

3) Sorry for your loss. Once again. Life happens and all you can do is hope for the best.

4) I hope you will take this as a learning experience. If you do get your account back then always remember you could have been less fortunate and not gotten back at all. Second chances are not always given.

~LeNa~

Saph · Nov 05, 2009, 07:33 PM // 19:33

I'm sorry you got your account stolen, I'm sure it was a hard lesson learned.

But this situation reminds me of something I've always wondered. Say a person does get their account hacked/stolen and are unable to log into it. When you contact support and they say you need the key that came from the box you purchased, what happens if you no longer have the key? For instance, you have been playing for years and have lost or thrown out the box along with the key, are you just plain screwed or is there some other way for you to verify that it is your account?

Elephantaliste · Nov 05, 2009, 07:42 PM // 19:42

there is a point you need to have proofs...
if you change your name you are not helping them either.

if you don't help them it will take a bit longer, and will probably go to step where purchase proof + real identity proof are needed.

Neo Nugget · Nov 05, 2009, 08:26 PM // 20:26

Unfortunately, there is nothing any of us can do for you here.

Closed.

Nov 05, 2009, 02:43 PM // 14:43	#1
barkbeat Pre-Searing Cadet Join Date: Nov 2009 Guild: Pink Socks Profession: D/R	I was Scammed. got a question. Yes, lol me out. A dude called something like Nervin blabla something tricked me to give away my account info. kinda noob thing of me. i know i cant get back what i worked for. but can somebody answear me... i think its a little odd if you buy Prophecies, nightfall and factions.. you got three cd keys and so on. But if someone steal (in this case.. gets) my account.. then i cannot ever more use my keys i registerd my game on? do i have to buy everything new again? whats the deal with that? i tried the support this whole day.. and i never get response. What should i do.. i just want to be able to log in again and play.. i take it that i??ve lost the things i built up.. but cant you make a new account or something for your cd keys? help a noob out!

Nov 05, 2009, 03:04 PM // 15:04	#3
imnotyourmother Desert Nomad Join Date: Mar 2008 Location: in a house Guild: The Knitters Guild Profession: W/R	Sorry but I do believe this is a support question and only they have the answer. I have no idea how you are feeling but I can guess. Sorry for your loss. Oh I like the idea posted above me. There sounds like there is some Wisdom there for sure Last edited by imnotyourmother; Nov 05, 2009 at 03:06 PM // 15:06.. Reason: addition

Nov 05, 2009, 03:08 PM // 15:08	#5
barkbeat Pre-Searing Cadet Join Date: Nov 2009 Guild: Pink Socks Profession: D/R	mm yes. Thanks for answears. im trying with support. ah feel so stupid hehe. The most sad part is that i cant play at all now. hope support helps me out and answear sometime soon. Thanks for beeing supportive .

Nov 05, 2009, 08:26 PM // 20:26	#11
Neo Nugget Site Contributor Join Date: Jan 2006 Profession: R/	Unfortunately, there is nothing any of us can do for you here. Closed. __________________ "Even if the morrow is barren of promises, nothing shall forestall my return."

Nov 05, 2009, 03:02 PM // 15:02	#2
milan Desert Nomad Join Date: Nov 2005 Guild: BONE Profession: N/	Not going to bother with the blah blah about keeping your account info secure, you've already learnt that one Once your keys are used, they cannot be used to create another account. A couple of things to remember though. Keep plugging away with support, they may ask for scans of your original CD keys, provide to them everything they ask for, you may get your account back that way. If your account is linked and the person who has your account does not have the NCsoft details, simply login to the website and change your password (and then the email account). This way you can take control of your account immediately. If you do get your account back don't expect there to be much on it.

Nov 05, 2009, 03:06 PM // 15:06	#4
Sword Hammer Axe Wilds Pathfinder Join Date: Jun 2008 Location: Look up. Guild: Kurzick Conflagration Unit [KCU]. Profession: W/	Well do as milan says About the "noob got hacked" thing: It's easy to get fooled when the scammer speaks with glittering words and the promise of diamonds lol. That's why stuff like Scientology is doing so well lol.

Nov 05, 2009, 03:40 PM // 15:40	#6
Shadowhaze Nothing, tra la la? Join Date: Oct 2007	rolls eyes Don't bring religion into it... Sucks about your account though. Never share info! (Which I'm sure you know now. :s) I hope you get it worked out with suppport asap.

Nov 05, 2009, 04:08 PM // 16:08	#7
Kador Frost Gate Guardian Join Date: Oct 2009	As long as you have proof of your cd keys you should eventually get the account back via support. They are probably slow now due to the recent wrongful bannings that they are working to clean up.

Nov 05, 2009, 06:40 PM // 18:40	#8
jonnieboi05 Forge Runner Join Date: Mar 2006 Location: Mableton, Georgia Guild: Guild Ancestors Reunited [?????????]	My thoughts/suggestions on the matter: 1) Support if your answer. They WILL get your account back for you provided you have your ORGINAL access key card(s). 2) You're not "stupid" or "dumb" like what Chthon called you. Ignore him. Life happens and not everyone is as internet/account privacy savvy as others are. 3) Sorry for your loss. Once again. Life happens and all you can do is hope for the best. 4) I hope you will take this as a learning experience. If you do get your account back then always remember you could have been less fortunate and not gotten back at all. Second chances are not always given. ~LeNa~

Nov 05, 2009, 07:33 PM // 19:33	#9
Saph Lion's Arch Merchant Join Date: Feb 2009 Profession: R/	I'm sorry you got your account stolen, I'm sure it was a hard lesson learned. But this situation reminds me of something I've always wondered. Say a person does get their account hacked/stolen and are unable to log into it. When you contact support and they say you need the key that came from the box you purchased, what happens if you no longer have the key? For instance, you have been playing for years and have lost or thrown out the box along with the key, are you just plain screwed or is there some other way for you to verify that it is your account?

Nov 05, 2009, 07:42 PM // 19:42	#10
Elephantaliste Krytan Explorer Join Date: Nov 2008 Guild: adblockplus.or	there is a point you need to have proofs... if you change your name you are not helping them either. if you don't help them it will take a bit longer, and will probably go to step where purchase proof + real identity proof are needed.